I am writing to you after having recently contacted your company via phone a few days ago.
I spoke to a chap called Wayne who I found to be exceptionally helpful. He was honest and clear in his advice and was not pushy in any way in trying to sell products. He took time to explain all the options and the pros and cons of all.
I must admit, I was very impressed by his professionalism. It is a rare trait indeed and I think he is an absolute credit to your company and wanted to let you know this.
I would be obliged if you could pass on my thanks to him for taking the time to advise on an opener for my gates and to pass on my best regards to him.